To connect your Google My Business (GMB) to Chekkit, first, make sure that you have managerial access to your GMB listing.
Note: You can verify that you have access by logging in at business.google.com and confirming that you can see and edit your business' GMB listing. If no one at your company has access to the GMB listing follow these steps to get access.
Log into your account and navigate to the 'Settings' - 'Review' page.
Click the 'Use my Google Account' button
This will open a small pop-up window asking you to log into your Google account, specifically the account with managerial permissions for your company's GMB.
Then click 'Allow' to give Chekkit access to all of your reviews and to post your review replies publicly.
Once you have clicked 'Allow' you will be brought back to the Chekkit dashboard and will need to navigate back to the 'Review Management Settings page.
You should now see a pull-down list asking you to 'Select your Primary Location'.
Note: If you get the message "No GMB locations associated with this account. Please try another Google account.", it means that the username you logged in with does not have managerial access to any GMB listings.
Once you have selected your primary location, click 'Set Primary Location' to finalize your GMB connection.
Congratulations! You have now connected your GMB account with Chekkit!
You can now respond to your Google Reviews from the 'Reviews' page, you will also have more information displayed on the 'Insights' page.
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Hopefully, this helps you get everything running, but if you have any difficulties or other questions please contact us at firstname.lastname@example.org!