Webchat increases customer engagement on your website and helps convert your leads into new customers! This article will go over the basic instructions to get this amazing tool up and running on your website.
Step 1: Get the Code
Log into Chekkit, then go to your Settings page. From here click the Webchat option from the menu on the left, and scroll down the page into the Setup section.
Look for the Webchat widget code option, and click the button that says "VIEW WEBCHAT CODE"
This will open up a pop-up window with all the webchat code along with the simple installation instructions.
Note this will only show up on the website domain listed on this page.
Step 2: Install the Code
Paste this widget code above the closing
</body> tag on every page you would like your webchat to be displayed.
WordPress Installation Instructions
The fastest way to install webchat on all pages of a WordPress website is to download the Insert Headers and Footers free plugin and paste the webchat code into this plugin.
- Download 'Insert Headers and Footers' and activate it as a plugin on your site.
- Paste the code into the 'Scripts in Footer' section of this plugin.
Wix Installation Instructions
To install webchat on a Wix site, we recommend following the setup instructions on this help page.
You essentially will need to go to your site settings and add a new tracking tag that will be added into your site in the 'Body - End' location.
Squarespace Installation Instructions
To install webchat on a Squarespace site, we recommend following the setup instructions on this help page.
In the Home Menu, click Settings, click Advanced, and then click Code Injection. Then paste the webchat script code into the 'Footer' section.
Shopify Installation Instructions
To install webchat on a Shopify site, visit theme -> edit code -> layout -> theme.liquid.
Paste the webchat code before </body> tag.
Webflow Installation Instructions
To install your webchat code on Webflow, sign in to your account and go to Project settings > Custom code. Paste your code in the Footer code section and save the changes.
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Hopefully, this helps you get everything running, but if you have any difficulties or other questions please contact us at email@example.com!