Connecting your Facebook page to your Chekkit account is a great way to allow you to access messages that are sent from your page, respond to your reviews and more. In order to respond to your reviews you may need to update the permissions on your Facebook page. Follow the steps below to ensure that your page gives Chekkit the necessary permissions.
If you haven't connected your Facebook page to your Chekkit account, click the link below and follow the steps to connect your page to Chekkit.
Connect Facebook to Chekkit help article.
Go to facebook.com.
Navigate to the top right corner and press the down button. Then click 'Settings & Privacy'
From the lower left side of the screen, choose 'Business Integrations'.
Then Choose Chekkit under active business integrations and click 'View and Edit'.
Make sure Chekkit has permission to 'Manage comments on your Page'.
With these changes you'll be able to respond to your reviews directly from the Chekkit dashboard.
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Hopefully this helps you, but if you have any difficulties or other questions please contact us at firstname.lastname@example.org!