When a customer takes the time to leave you a review, it's always a great idea to take the time to leave them a response. You can create a custom response or you can select a preset response. In order to create your own response template follow the steps below.
Open your Dashboard and go to Settings > Review. Under Review response settings, click Update Responses.
Give your response a title, and message and click Save once you're satisfied. You can create additional templates by clicking on the Add New Template button.
You can select your new review response template by clicking the Respond to button under the Reviews tab.
Select your new response and click Post!
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Hopefully, this helps you get everything running, but if you have any difficulties or other questions please get in touch with us at firstname.lastname@example.org!