Managing Multiple Conversations at Once

You can now select and take action on multiple conversations in your Messenger inbox at the same time — saving you clicks and time when organizing, closing, or updating messages.

How It Works

1. Open Your Inbox

   Go to Messenger → Inbox in your Chekkit dashboard.

2. Select Multiple Conversations

   Hover over any message and click the checkmark on the left side.

   You can continue selecting additional conversations to include in your batch action.

   (Tip: Use “Select All” to choose every message in your current view.)

   Choose an Action

   Once conversations are selected, new options will appear along the top bar:

   • Mark as: Open, Closed, Read, or Unread
   • Assigned to: Reassign multiple conversations at once
   • Move to Folder: Organize conversations under a specific folder
   • Add a Tag: Apply the same tag to multiple threads for easy tracking

3. Mark as Closed

   To mark multiple conversations as resolved, select them and choose Mark as → Closed.

   They’ll automatically move out of your active inbox view.

Example Use Cases

• Clear out old or inactive conversations in bulk
• Assign several messages to a specific team member
• Tag multiple inquiries (e.g., “Sales” or “Follow-up”) at once

Why This Matters

This update gives you faster inbox management, better organization, and improved visibility when working with large message volumes.