What Is Chekkit Voice?
Chekkit Voice allows your team to place and receive calls directly within Chekkit, helping keep customer communication in one place.
Instead of managing calls separately from your messages, Chekkit Voice brings calling into the same platform your team already uses for conversations. This makes it easier to track communication history, improve visibility across your team, and reduce the need to switch between tools.
What Chekkit Voice helps you do
With Chekkit Voice, your team can:
- Make outbound calls from within Chekkit
- Receive inbound calls through your Chekkit number
- View call activity tied to customer conversations
- Keep a clearer record of communication history
- Manage calling activity by location
Why use Chekkit Voice?
Chekkit Voice is designed to give your business better visibility into phone communication.
Benefits include:
- Centralized communication: Keep calls and messages together
- Improved team visibility: See customer interactions in one place
- Better context: Review previous communication before or after a call
- Less tool switching: Manage more of your workflow inside Chekkit
Where to find Chekkit Voice
Chekkit Voice is available within the Chekkit platform for supported accounts and locations.
If you do not yet see Voice-related options in your account, your location may not have the feature enabled yet. In that case, send an email to our support team (support@chekkit.io) for assistance.
Things to keep in mind
- Voice settings and availability may vary by account or location
- Some setup may be required before calling can begin
- Certain features may depend on your number configuration or account permissions
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Hopefully, this helps answer your questions, but if you have any difficulties or other questions, please get in touch with us at support@chekkit.io!