Connect & Manage Google Local Services Ads (LSA) Leads

The Local Services Ads (LSA) integration allows you to sync leads from your Google LSA account directly into Chekkit. This helps you track, manage, and follow up with inbound leads—especially phone call leads—without switching platforms.

Once connected, new LSA leads will automatically appear as conversations in your Inbox.

What This Integration Does

Syncs incoming LSA leads into Chekkit in real time
Creates a contact and conversation for each lead
Displays key lead details (service, time, phone number, etc.)
Allows your team to follow up and manage leads in one place

Before You Start

Make sure you have:

Admin access to your Chekkit account
Admin access to your Google Business Profile
An active Local Services Ads account

How to Connect LSA

Go to Settings → Google
Under Google Settings, ensure your Google My Business account is connected
Locate Local Services Ads (LSA)
Click Connect
Follow the Google authentication flow
Select the correct LSA account

Once connected, you’ll see your account listed as Connected.

Where to Find LSA Leads

After setup, LSA leads will appear in:

Conversations -> Inbox
As a new or existing contact

Each lead will include a system-generated message with details like:

Lead type (e.g., phone call)
Status
Service requested
Date and time received
Customer phone number

Example of an LSA Lead

When a lead is received, you’ll see something like:

This message acts as a record of the lead inside the conversation thread.

Managing LSA Leads

Once a lead is in Chekkit, you can:

Assign the conversation to a team member
Tag the lead for tracking (e.g., “LSA”)
Follow up via SMS or call
Create an opportunity (if using CRM features)
Add internal notes

Disconnecting LSA

To disconnect the integration:

Go to Settings → Google
Find Local Services Ads (LSA)
Click Disconnect

This will stop new leads from syncing, but existing conversations will remain.

Troubleshooting

Leads are not appearing:

Confirm your Google account is still connected
Ensure the correct LSA account is selected
Check that your LSA campaign is active

Missing or delayed leads:

Some delays can occur depending on Google’s delivery
Try reconnecting the integration

Best Practices

Assign LSA leads quickly to reduce response time
Use tags to track LSA performance
Follow up immediately; LSA leads are high intent
Combine with automation or reminders for faster handling

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Hopefully, this helps answer your questions, but if you have any difficulties or other questions, please get in touch with us at support@chekkit.io!