Connect STORIS to Chekkit

Connect STORIS to Chekkit to text customers automatically after an order is delivered or picked up — using ready-made automations you can turn on in a few clicks.

What it does

Connects your STORIS account to Chekkit with API credentials from the STORIS portal.
Offers one-click quick-setup automations for delivery and pickup follow-ups, review requests, and protection-plan reminders.
Lets you edit any automation later from Automations → Message automations.

Before you start

You need owner or location admin access in Chekkit.
In the STORIS API portal, open Restricted Users and create (or open) an API user for Chekkit. Have its Client ID and Client Secret ready.
If you run more than one store on one STORIS system, have this store’s STORIS location ID ready (optional).

How to connect

In Chekkit, go to Settings → Connections → CRM & Tools.
Find STORIS in Business Tools & Integrations.
Click Connect.

Choose an app where your STORIS automations will live (Chekkit picks one by default).
Paste your STORIS Client ID and Client Secret. Optionally enter this store’s STORIS location ID.
Click Connect STORIS, then Next: set up automations when you’re ready.

If Chekkit shows a warning about notifications, click Retry notifications so automations can run.

Quick-setup automations

After connecting, pick a category and turn on the templates you want:

Deliveries & pickups — confirm when an order is delivered, picked up, shipped, or taken with the customer. Includes a recommended combined “order complete + review ask” option.
Reviews — ask for a review after the customer has their order (includes your Chekkit review link).
After the sale — remind customers about a protection plan when one is on the order.

Pick a template, click Turn on automation, and Chekkit creates and activates it. Already-added templates show as Added.

Disconnect STORIS

In Business Tools & Integrations, open STORIS and choose Remove.
Confirm. Automations stay in place but won’t send until you reconnect (you’ll need to enter your credentials again).

Troubleshooting

Connect fails. Recheck the Client ID and Client Secret from STORIS Restricted Users.
Customers aren't receiving texts. Confirm an automation is turned on and the customer has a valid phone number in STORIS.
Need a different message? Edit the automation in Message automations.

Need help?

Email support@chekkit.io with your business name and a short description of the issue.